Changes at BOLT Support Now Live!

As of March 13, 2017 we have transitioned to premium support services for students.

Justin Sharp and Tyler Snyder of BOLT Support have some important information about those changes to share with you in this YouTube video.

You can call 1-866-921-0473 for support 24/7/365.

You can use the Support Portal widget in BOLT to access the live chat feature, email support, and knowledge base.

Want to see more YouTube videos? Check out our channel at https://www.youtube.com/channel/UCV32JrmLma4pJ4F_SE_MJrg 

Changes Coming to BOLT Support

Our new contract for Desire2Learn includes premium support services for instructors and students. Staring the week of Spring Break, BOLT Support will transition to new support processes for you.

• 24/7/365 Technical support for BOLT from our vendor for instructors and students.
• New support widget with a Live Chat feature for live chat with a support technician.
• Custom knowledge base with instructions on how to do things in BOLT.

Read on for more details.