Get Help in BOLT!

Back for a new semester? Starting out at Bloomsburg?

In either case, you may need this information about how you can get help with BOLT!

• Log in to BOLT at https://bolt.bloomu.edu with your HuskyID.
• If you need help in BOLT, check out the Need Help? widget in BOLT.
• You can get BOLT Support any day, any time at 1-866-921-0473!
• Search for helpful BOLT topics at our new IMDC Infobase at https://bloomuimdc.freshdesk.com
• Subscribe to our YouTube channel to see any new videos we post. Go to https://www.youtube.com/channel/UCV32JrmLma4pJ4F_SE_MJrg
• Follow our BOLT Students blog at http://bloomuboltstudents.blogspot.com

Changes Coming to BOLT Support

Our new contract for Desire2Learn includes premium support services for instructors and students. Staring the week of Spring Break, BOLT Support will transition to new support processes for you.

• 24/7/365 Technical support for BOLT from our vendor for instructors and students.
• New support widget with a Live Chat feature for live chat with a support technician.
• Custom knowledge base with instructions on how to do things in BOLT.

Read on for more details.