BOLT Unavailable March 12 from 1am to 7am EST

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, March 12, 2017 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly. 

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Microsoft Edge
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

Secure Quizzing Tips in BOLT

Secure Quizzing Tips for Examity and Respondus Tools

• Keep your software updated.
  This includes browsers, plugins, operating system updates, and application updates.
• Disable Firewalls and Antivirus Software.
  You may need to disable your firewall software or antivirus software to take your secure quiz. Some of these software suites will interfere with secure quizzing protocols.
• Keep LockDown Browser updated.
  You can check your version by clicking on "About" or "i" in the toolbar. Update whenever possible to use the latest software.
• Keep your Flash PPAPI plugin updated.
  Respondus Monitor requires this specific plugin and it must be up to date.
• Do a system and webcam check in LockDown Browser in the Help Center.
  Do this prior to taking a quiz. To access Help Center, launch LockDown Browser from your desktop, login to BOLT, navigate to a course, and click on "Help Center" in the toolbar.
• Stay on schedule for Examity.
  Make sure to register with Examity early, and schedule your exam ahead of your exam date. You will have a clear window of time to complete this in order to take your exam.

BOLT will be unavailable Sunday, November 13 between 1am and 7am EST

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, November 13, 2016 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly. 

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

BOLT will be unavailable Sunday, October 9 between 1am and 7am EST

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, October 9, 2016 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly. 

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

BOLT Tips for Semester Start

Are you ready for the Fall semester?
 

Here are some tips.

Check your schedule.

Make sure your schedule looks like you thought it would in MyHusky. 

Check your email.

Instructors may email you prior to the semester with information.

Learn about BOLT.

Check out our Student Support page and visit our YouTube channel.

Get tech requirements.
Read your instructor's syllabus carefully and find out what technology is required.

 

Update Software.
Make sure you have all your software updates-especially your web browser.

BOLT will be Unavailable July 10 from 1am to 7am

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, July 10, 2016 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly. 

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

BOLT Will Be Unavailable May 8, 2016 from 1:00AM to 7:00AM

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, May 8, 2016 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly.

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

BOLT Will Be Unavailable April 10, 2016 from 1:00AM to 7:00AM

Every month, BOLT undergoes a maintenance window. This month’s maintenance window is on Sunday, April 10, 2016 from 1:00am to 7:00am ET. BOLT will be unavailable during this time. Please plan accordingly. 

Maintenance Window FAQ

Q: Where are the maintenance dates announced?

A: Maintenance dates are announced here on our BOLT Students blog, our BOLT Blog for faculty, and in the News items on your My Home page in BOLT.

Q: What will happen if I try to log in during a maintenance period?

A: A page will load that says Desire2Learn is unavailable due to scheduled maintenance.

Q: Why am I still seeing a page that tells me D2L is unavailable after the maintenance window?

A: If you tried to login to BOLT during the maintenance window, your browser may be loading the scheduled maintenance page from its cache memory. If you encounter this page outside of the maintenance window, please clear your browser cache before trying to login to BOLT again.

• Clear your browser cache in Internet Explorer
• Clear your browser cache in Firefox
• Clear your browser cache in Chrome
• Clear your browser cache in Safari

Q: This is a bad time for BOLT to be unavailable. Can maintenance be rescheduled?

A: We understand frustration when BOLT downtime occurs during busy times of the academic year. Unfortunately, we cannot reschedule the maintenance windows. The IMDC has no control over the regularly scheduled maintenance windows. They are scheduled by our vendor and are necessary to keep BOLT working optimally. 

Changes to Browser Support

BOLT platform support will change on February 19:

• Microsoft® Internet Explorer® 9 (IE9) is no longer supported
• IE10 and IE11 are now in maintenance mode
• Microsoft® Edge web browser is now supported
• Previous versions of Safari (including Safari 6, 7, and 8) are now in maintenance mode
• The latest version of Safari® is now supported

 For current platform support, see the tables below.

Desktop Support

 

Browser	Supported Browser Version(s)	Maintenance Browser Version(s)
Microsoft® Edge	Latest	n/a
Microsoft® Internet Explorer®	n/a	10,11
Mozilla® Firefox®	Latest, ESR	n/a
Google® Chrome™	Latest	n/a
Apple® Safari®	Latest	6,7,and 8

 

Tablet and Mobile Support

Device	Operating System	Browser	Supported Browser Version(s)
Android™	Android 4	Android	Latest
Apple	iOS·6,7,8,and 9	Safari	Latest
Microsoft Surface™	Windows 8	Internet Explorer	11
BlackBerry® (mobile only)	BlackBerry 7,10	BlackBerry	Latest