Welcome, Class of 2021

Are you a new Husky?  Welcome to Bloomsburg University and BOLT!

Here is a handy checklist to get oriented with BOLT:

• Bookmark the BOLT How-To
  Get step by step tips on BOLT at https://www.bloomu.edu/imdc-bolt-student
  
• Bookmark the BOLT Support Portal
  Access chat, email, phone, and DIY support at https://d2lprod.service-now.com/bloomu
  
• Subscribe to the IMDC'sYouTube channel
  Access video tutorials at https://www.youtube.com/channel/UCV32JrmLma4pJ4F_SE_MJrg
  
• Login to BOLT
  Go to https://bolt.bloomu.edu  – use your HuskyID to login. This is the same login as your network and Huskies email account login.
  
• Take the Orientation Seminar course in BOLT
  You must take the Orientation Seminar course in BOLT. But don't worry, it's awesome! You'll earn badges and a certificate for completing the course!
  
  Click 2017SummerORG-1-17-01 in your My Courses widget or in the Select a course menu at the top of the page in BOLT. (When the course is available for you to take, it will show up for you to click on it.)

Need help in BOLT? Call 1-866-921-0473 or access our Support Portal widget in BOLT 24/7/365!

Did You Know... we have BOLT tutorials for you?

The BOLT Support team does more than answer questions about and resolve issues in BOLT. We also work with our supervisors to provide helpful support documentation and video tutorials on BOLT and its integrated tools.

BOLT Student Support page

Last year we helped update the Student Support pages so that you had the most up-to-date and accurate help documentation for BOLT possible. This year we are working on adding new docs and videos on some of the new features that have come to BOLT- Turnitin Feedback Studio, Audio and Video Note, and Virtual Classroom.

Do you need to know how to submit an assignment in BOLT? Set your notifications? What about how to join an online room for a class meeting?

If you want to know how to do things in BOLT, just go to our Student Support page at https://www.bloomu.edu/imdc-bolt-student

We also have a YouTube channel with video tutorials for students and instructors! You can access the videos on the Student Support pages, but subscribing to our channel means you will see our new videos as soon as we release them!

BOLT Experiencing Performance Issue

BOLT and its D2L counterparts at other PASSHE universities are currently experiencing performance issues. During this time, students and faculty may experience slowness and an intermittent response time from the MyCourses widget. You can still access your courses by using Select a course… at the top of the BOLT homepage.

D2L is actively working to resolve this issue. Please email bolthelp@bloomu.edu if you have any questions.

Thank you for your patience. We will continue to provide updates.