Thursday, February 18, 2016

Check Out Our ePortfolio Tutorials!

Have you used ePortfolio?



ePortfolio is a tool that allows you to aggregate, organize, and share your learning artifacts from your courses at Bloomsburg University.


If your instructor wants to use ePortfolio, or you need to create a presentation to display your work, you will find our new documentation and tutorials on using ePortfolio useful.


You can find a student guide, step by step documentation, and video tutorials for ePortfolio at our Student Support Page http://departments.bloomu.edu/imdc/boltstudentsupport.html

BOLT TIP: Give yourself time!

Give yourself enough time before deadlines to submit your work. If you login a minute before your paper is due, you may not be able to access the dropbox by the time you get to it!

Bug Fix: Quizzes Special Access Time Display

Some of you may have encountered a display issue with the special access feature of the quizzes tool. If you were granted special access in a quiz, the time displayed was four to five hours ahead of the actual time your instructor specified.


This display issue will be resolved on February 19. Special access in quizzes should display the time as set by your instructor.

Changes to Browser Support

BOLT platform support will change on February 19:
  • Microsoft® Internet Explorer® 9 (IE9) is no longer supported
  • IE10 and IE11 are now in maintenance mode
  • Microsoft® Edge web browser is now supported
  • Previous versions of Safari (including Safari 6, 7, and 8) are now in maintenance mode
  • The latest version of Safari® is now supported
 For current platform support, see the tables below.




Desktop Support
 

Browser
Supported Browser Version(s)
Maintenance Browser Version(s)
Microsoft® Edge

Latest

n/a

Microsoft® Internet Explorer®

n/a

10,11

Mozilla® Firefox®

Latest, ESR

n/a

Google® Chrome

Latest

n/a

Apple® Safari®

Latest

6,7,and 8


 


Tablet and Mobile Support



Device
Operating System
Browser
Supported Browser Version(s)
Android

Android 4

Android

Latest

Apple

iOS·6,7,8,and 9

Safari

Latest

Microsoft Surface

Windows 8

Internet Explorer

11

BlackBerry® (mobile only)

BlackBerry 7,10

BlackBerry

Latest


 

Thursday, December 17, 2015

BOLT TIP: If you have a problem, contact BOLT Support ASAP

If you experience technical difficulty taking quizzes, submitting to dropbox, posting to discussions, or taking surveys, contact BOLT Support right away!


The sooner we hear from you, and can get on-the-spot information, the sooner we will get you a resolution to your problem!


Wednesday, November 18, 2015

BOLT TIP: Submitting Work

Sometimes students contact BOLT Support to resolve issues related to submitting their work to instructors via BOLT. BOLT Support has a few tips that can really help Bloomsburg University students submit their assignments successfully.

Plan Ahead
Have a contingency plan in place in case you have difficulty submitting work. Know if and when BOLT will be unavailable for scheduled maintenance. Check BOLT news items and the BOLT Students Blog for notifications about downtime.

Keep It Simple
Name your files without punctuation, spaces, or special characters. If you can, submit one document once rather than five separate documents several times. Simplify your submissions.

Keep a Backup
Always back up your work. Keep a digital copy handy. You can keep backups on storage media such as flash drives or external hard drives, on Microsoft One Drive, on other cloud storage solutions, or on your Bloomsburg University P drive.

Give Yourself Time
Give yourself enough time to submit work prior to the due date. If your assignment is due at 11:59pm, give yourself until 11:49pm to submit or post. If you wait until the last minute, taking time to click through BOLT to the submission area might make your submission late!

Check For Verification
BOLT sends submission receipts by email for dropbox submissions. It is good practice to check blogs, journals, wikis, and discussion topics after posting to ensure your work was submitted. If not, re-submit or contact your instructor and BOLT Support immediately.

BOLT TIP: Keep Your Filenames Simple

When you are submitting work to BOLT, keep things simple.

Don't use spaces, punctuation, or special characters in your filenames!



BOLT doesn't like those things in filenames and may not accept your file.


EXAMPLE:

Your professor wants you to submit a paper to the Paper#1 Dropbox. You create a document file called paper#1yourlastname.docx. When you go to submit the document to BOLT, you cannot upload your file.

Q: Why does this happen?

A: BOLT does not like the # sign in your filename. 

Q: How can you fix it?

A: Remove the special character from your filename (paper1yourlastname.docx for example) and make sure there are no spaces or other punctuation marks in your filename. Then try submitting the renamed file to BOLT.